Contact Us

Contact Us

We’d love to hear from you.

At LUNORA, we are always happy to help. Whether you have questions about our products, orders, shipping, returns, or anything else, our team is here to assist you.

Please feel free to contact us, and we will get back to you as soon as possible.

Get in Touch

Customer Support Email

Email: HasruddinOmair@gmail.com

Customer Service Hours

Monday - Friday

9:00 AM - 6:00 PM (GMT+8)

Response Time

We usually respond within 24-48 business hours.

For Faster Assistance

When contacting us, please include:

- Your order number (if applicable)
- The email address used for your order
- A detailed description of your question or issue
- Photos or videos if you are contacting us about a product problem

This information helps us provide a faster and more accurate solution.

Need Help?

For more information, please check our:

Shipping Policy

Return & Refund Policy

Thank you for choosing LUNORA.

We are committed to creating beautiful lighting solutions that bring comfort, style, and warmth to your space.